Loyalty rewards across South Africa

Shup

Earn points when you shop. Redeem at any partner store. One app for shoppers and one for merchants—simple, secure, rewarding.

How Shup works

One loyalty network for customers and store owners

Shup connects shoppers with partner stores across South Africa. Customers earn points on every purchase and redeem them for discounts. Merchants use the Shup merchant app to scan loyalty QR codes and process transactions—no superadmin or extra complexity.

For shoppers

Use the Shup Loyalty Rewards app to earn and redeem points at participating stores nationwide.

  1. 1

    Shop at partner stores

    Browse the network of participating retailers across multiple shopping centres. Look for the Shup loyalty sign.

  2. 2

    Show your QR code

    At checkout, open the app and show your unique loyalty QR code. The cashier scans it to link your purchase.

  3. 3

    Earn points instantly

    Points are credited immediately after your purchase. Track your balance and activity in the app.

  4. 4

    Redeem your rewards

    Use your points for discounts at any partner store. 100 points = R1.00 off your next purchase. You can also browse featured offers and coupons.


Pro tips

  • Look for shops with bonus multipliers (e.g. 1.5x, 2x) to earn faster
  • Points don’t expire as long as your account is active
  • Check the Activity tab to see all your earnings

For merchants

Use the Shup Merchant app to run your store’s loyalty programme: scan customer QR codes, process points and redemptions, and view transactions.

  1. 1

    Sign in to the Merchant app

    Log in with your merchant account linked to your shop. Your store is already part of the Shup network.

  2. 2

    Scan at checkout

    Use the in-app QR scanner to scan the customer’s loyalty QR code, then process the transaction (earn points or redeem points/coupons).

  3. 3

    Points and redemptions are applied instantly

    Customer points are credited or deducted in real time. No manual reconciliation—everything stays in sync.

  4. 4

    View transactions and manage settings

    Review transaction history in the app and adjust your store settings when needed.


Get in touch

Questions, feedback, or want to join as a shopper or merchant? We’d love to hear from you.

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